:root{--bg:#f4f6f8;--panel:#fff;--ink:#17202a;--muted:#6b7785;--line:#e5e9ee;--accent:#19324a;--accent2:#2f5d85;--good:#16794b;--bad:#b42318;--warn:#a15c00;--shadow:0 8px 30px rgba(18,38,63,.07)}*{box-sizing:border-box}html,body{margin:0;font-family:Inter,Segoe UI,Arial,sans-serif;color:var(--ink);background:var(--bg)}a{color:inherit;text-decoration:none}.shell{display:grid;grid-template-columns:245px 1fr;min-height:100vh}.sidebar{background:#101d2b;color:#d9e3ed;padding:20px 14px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.logo{display:flex;align-items:center;gap:11px;padding:4px 10px 22px}.logo-mark,.brand-mark{display:grid;place-items:center;width:38px;height:38px;border-radius:10px;background:#fff;color:#101d2b;font-weight:800;font-size:21px}.logo small{display:block;color:#91a6b9;margin-top:2px}.sidebar nav{display:flex;flex-direction:column;gap:3px;overflow:auto}.sidebar nav a{display:flex;align-items:center;gap:10px;padding:10px 11px;border-radius:8px;color:#b9c8d6;font-size:14px}.sidebar nav a:hover,.sidebar nav a.active{background:#1c3044;color:#fff}.sidebar nav em{margin-left:auto;background:#c84435;color:#fff;border-radius:12px;padding:1px 7px;font-size:11px;font-style:normal}.nav-icon{width:21px;text-align:center;color:#85a7c2}.side-foot{margin-top:auto;border-top:1px solid #2a3a49;padding:14px 10px 0;display:grid;gap:2px}.side-foot small{color:#8196a9}.side-foot a{color:#d7a8a3;margin-top:8px;font-size:13px}.content{padding:28px 32px 18px;min-width:0}.top{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:22px}.top h1{margin:0;font-size:25px}.top p{margin:5px 0 0;color:var(--muted)}.version{font-size:12px;color:var(--muted);background:#fff;border:1px solid var(--line);padding:5px 9px;border-radius:15px}.grid{display:grid;gap:16px}.grid.kpi{grid-template-columns:repeat(5,minmax(120px,1fr));margin-bottom:18px}.grid.two{grid-template-columns:1fr 1fr}.grid.three{grid-template-columns:repeat(3,1fr)}.card{background:var(--panel);border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow);padding:18px}.card h2,.card h3{margin:0 0 14px}.card h2{font-size:17px}.kpi-card{background:#fff;border:1px solid var(--line);border-radius:11px;padding:15px 16px}.kpi-card small{color:var(--muted);display:block}.kpi-card strong{display:block;font-size:26px;margin-top:7px}.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:10px;background:#fff}table{border-collapse:collapse;width:100%;font-size:13px}th,td{text-align:left;padding:10px 12px;border-bottom:1px solid var(--line);vertical-align:top}th{background:#f8fafc;color:#526170;font-size:12px;white-space:nowrap}tr:last-child td{border-bottom:0}.muted{color:var(--muted)}.tiny{font-size:12px}.badge{display:inline-flex;padding:3px 8px;border-radius:12px;font-size:11px;font-weight:650}.badge.good{background:#e7f6ee;color:var(--good)}.badge.bad{background:#ffebe9;color:var(--bad)}.badge.warn{background:#fff4df;color:var(--warn)}.badge.neutral{background:#eef2f6;color:#536170}.alert{padding:11px 13px;border-radius:8px;margin-bottom:14px;border:1px solid}.alert.good{background:#edf8f2;border-color:#cbead9;color:#14633f}.alert.bad{background:#fff0ef;border-color:#f4cecb;color:#9e2a20}.alert.warn{background:#fff7e8;border-color:#f3dfb7;color:#805017}.btn{display:inline-flex;align-items:center;justify-content:center;padding:8px 12px;border:1px solid var(--line);border-radius:7px;background:#fff;color:#26384a;cursor:pointer;font-weight:600;font-size:13px}.btn.primary{background:var(--accent2);color:#fff;border-color:var(--accent2)}.btn.danger{background:#fff;color:var(--bad);border-color:#edc6c3}.btn.small{padding:5px 8px;font-size:12px}.btn.full{width:100%}.actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.form-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:13px 16px}.form-grid.three{grid-template-columns:repeat(3,1fr)}label{display:grid;gap:6px;font-size:12px;font-weight:650;color:#435363}input,select,textarea{width:100%;padding:9px 10px;border:1px solid #cfd7df;border-radius:7px;background:#fff;color:#17202a;font:inherit}textarea{min-height:80px;resize:vertical}.check{display:flex;align-items:center;gap:7px}.check input{width:auto}.section-actions{margin-top:15px;display:flex;gap:8px}.callout{padding:13px;border-left:4px solid #557fa5;background:#f3f8fc;border-radius:6px;margin:12px 0}.footer{color:#87939f;font-size:11px;margin-top:24px;display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap}.footer b{color:#657481}.login-body{display:grid;place-items:center;min-height:100vh;background:#0f1d2a}.login-card{width:min(390px,92vw);background:#fff;border-radius:14px;padding:30px;box-shadow:0 20px 80px rgba(0,0,0,.25)}.login-card .brand-mark{background:#13283b;color:#fff;margin-bottom:14px}.login-card h1{margin:0}.login-card form{display:grid;gap:14px;margin-top:22px}.statline{display:flex;justify-content:space-between;border-bottom:1px solid var(--line);padding:8px 0;font-size:13px}.statline:last-child{border:0}.code{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:12px;background:#f3f5f7;padding:2px 5px;border-radius:4px}.nowrap{white-space:nowrap}@media(max-width:1050px){.grid.kpi{grid-template-columns:repeat(2,1fr)}.grid.two,.grid.three,.form-grid,.form-grid.three{grid-template-columns:1fr}.shell{grid-template-columns:72px 1fr}.sidebar{padding:18px 8px}.logo span:not(.logo-mark),.sidebar nav a:not(.active){font-size:0}.sidebar nav a{justify-content:center}.nav-icon{font-size:14px}.side-foot span,.side-foot small{display:none}.content{padding:22px 18px}}@media(max-width:650px){.shell{display:block}.sidebar{position:static;height:auto;display:none}.content{padding:16px}.grid.kpi{grid-template-columns:1fr 1fr}.top h1{font-size:21px}}

.hierarchy{display:grid;gap:12px}.hierarchy-item{border:1px solid var(--line);border-radius:10px;padding:14px;background:#fbfcfd}.hierarchy-title{display:flex;justify-content:space-between;gap:12px;align-items:center;margin-bottom:10px}.agent-chips{display:flex;gap:6px;flex-wrap:wrap}.agent-chip{font-size:11px;background:#eef3f7;border:1px solid #dde5ec;padding:4px 7px;border-radius:12px}.route-arrow{color:#8796a5;font-weight:700}.split-note{font-size:12px;color:var(--muted);margin-top:6px}.danger-text{color:var(--bad);font-weight:650}